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Membership
FAQ
Music
Cleveland
Membership
Discount Program Frequently
Asked Questions
I am considering
joining and wondering…
♪Who can become
a member?
♪Are group
memberships available?
♪Do you offer
any discount rates if more than one person wants to join?
♪When would my
membership go into effect?
♪When would my
membership fee become due again?
♪Am I allowed
to pay for more than a 1 year at a time?
♪I have a
several persons joining; can we all be billed at one time?
I am a current
member and wondering…
♪I
joined at a promotional rate.Will
my
yearly renewal fee increase?
♪When should
Ireceive my
Membership Welcome Kit and
Personal Identification Card?
♪When can I
start using the benefits included with the Membership Discount Program?
♪Can
memberships be sold or transferred to another individual?
♪Can
I cancel my membership?
♪What
happens if I lose my Personal Membership Identification Card?
♪How do I
contact Music Cleveland if I have questions about my membership?
Q.Who
can become a member?
A.Anyone!This program was designed with artist and
musicians in mind.However,
anyone who
believes this program would be beneficial to them is urged to join.
Q.Are group
memberships available?
A.All
memberships are individual.This
program
has been designed for an individual to gain the most benefit from a
single
membership.
Q.Do you offer any
discount rates if more than one person wants to join?
A.We
do not offer a group rate.However,
if
you have several persons from the same group, organization or community
who
would like to join at the same time, and take advantage of this
membership
opportunity, discounts are available for persons of 5 or more.Please contact Music
Cleveland to discuss any
special discounts that would apply.
Q.When would my
membership go into effect?
A.A
membership will not be activated until the membership fee has been paid
in
full.Membership
fees are generally
collected when the application is submitted. If
necessary, special arrangements for
payments can be made by contacting Music Cleveland.
Q.When would my
membership fee become due again?
A.The
Term of Membership is for one year
beginning on the anniversary day your application is processed and your
individual membership fee has been paid in full.The expiration date will be noted on your
Personal
Membership Identification Card.
Q.Am I allowed to
pay for more than 1 year at a time?
A.Yes,
Just note on the application or renewal notice the appropriate years
you are
paying for in advance. You may also Contact Music Cleveland to make
arrangements.
Q.I have a several
persons joining; can we all be billed at one time?
A.Yes,
Contact Music Cleveland and we can set this arrangement up for you.
Q.I joined at a
promotional rate.Will
my yearly renewal
fee increase?
A.Your
renewal fee will stay the same providing your membership does not
lapse; your
membership has remained in effect and you as a member, have remained in
good
standing.
Q.When should I
receive my Membership Welcome Kit and Personal Identification Card?
A.Normally
within 2 weeks or within 2 weeks of
your membership being paid in full.
Q.When can I start
using the benefits
included with the Membership Discount Program?
A.You will receive an email
confirmation noting your
application has been received and accepted.This email will also have instructions how to
start enjoying your
benefits and instructions for participating immediately.
Q.Can memberships
be
sold or transferred to another individual?
A.Memberships
cannot be sold.Memberships
can be
transferred to another individual on a prorated basis.Contact Music Cleveland to request a
Membership Transfer.
Q.What happens if
I
lose my Personal Membership Identification Card?
A.Music Cleveland will reissue you a new card, once
during the year for
a nominal fee of $10.00.
Q.Can I cancel my
membership?
A.Once
your membership has been processed your membership can only be
cancelled
effective on the current expiration date displayed on your Personal
Membership
Identification Card
Q.How do I contact
Music Cleveland if I have
questions about my
membership?
A.Preferably
by email to: info@musiccleveland.com.Most questions can be
answered within 24 hrs.
If this is
“Urgent” you may
also contact us at: 330-962-2833.